1. Information We Collect:
a. Personal Information:
When you engage with our services, we may collect personal information such as your name, email address, phone number, and billing information.
b. Booking Details:
For retreats, we may collect additional information, including dietary preferences, medical conditions, and emergency contact details.
c. Usage Data:
We gather information on how you interact with our website and services, including IP addresses, device information, and browsing patterns.
2. How We Use Your Information:
a. Service Delivery:
We use your personal information to provide coaching services and organize retreats effectively.
b. Communication:
We may use your contact details to send important updates, newsletters, and promotional material. You can opt out of promotional communications at any time.
c. Payment Processing:
Your billing information is used solely for processing payments related to our services.
d. Improving Services:
Analyzing usage data helps us enhance our website, tailor content, and improve user experience.
3. Data Sharing:
a. Third Parties:
We may share your information with trusted third parties, such as payment processors, for necessary services.
b. Legal Compliance:
We disclose information if required by law or to protect our rights, users, or others.
4. Data Security:
a. Encryption:
We use industry-standard encryption to protect your data during transmission.
b. Access Controls:
Access to your personal information is restricted to authorized personnel only.
5. Retention Period:
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights:
a. Access and Correction:
You have the right to access and correct your personal information.
b. Data Portability:
You can request a copy of your data in a structured, machine-readable format.
c. Withdraw Consent:
You can withdraw your consent for processing your data at any time.
7. Cookies:
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
8. Changes to Privacy Policy:
We may update this Privacy Policy periodically. Please review it regularly for any changes.
9. Contact Information:
If you have questions or concerns regarding your privacy, please contact us at [[email protected]]. By using our services, you agree to the terms outlined in this Privacy Policy.
Thank you for trusting Amanda Biccum Coaching with your personal information.